Introduction
These Terms and Conditions govern the relationship between Mark Petty trading as Ranch Studios ("Service Provider," "we," "us," or "our") and clients ("Client," "you," or "your") who engage our services.
Services
2.1 Service Description
We provide web design and development services for brochure-style websites. Services may include website design, development, limited hosting services, and implementation of client-provided content.
2.2 Scope Limitations
Unless explicitly stated by us, our services do not include:
- Content creation
- Ongoing website maintenance
- Search engine optimisation
- Digital marketing
- Personal data processing beyond basic website functionality
Data Protection
3.1 Data Processing Role
When providing our services, we typically act in a limited capacity regarding personal data. Our exact role is defined in our Data Processing Addendum, which forms part of these Terms.
3.2 Client Responsibilities
Clients remain the data controller for all personal data collected through their website and are responsible for:
- Ensuring lawful collection and processing of personal data
- Providing appropriate privacy notices
- Securing appropriate consent where required
- Compliance with applicable data protection laws
3.3 Third-Party Services
We may implement third-party forms or tools at your request. You are responsible for reviewing and accepting the terms and privacy policies of these third-party services.
3.4 Data Processing Addendum
- All client projects require acceptance of our Data Processing Addendum
- This addendum clarifies our respective data protection responsibilities
- Acceptance of the Data Processing Addendum is deemed to occur upon payment of any invoice or commencement of any project with us.
Payment Terms
4.1 Fees and Payment
- Our fees are as stated in project proposals or invoices
- Payment is required before work begins unless otherwise agreed
- Payment or commencement of any project with us constitutes acceptance of these Terms and any referenced Data Processing Addendum
4.2 Late Payment
Overdue payments may result in:
- Work being suspended
- Retention of rights to withhold deliverables
Intellectual Property
5.1 Client Content
You retain all rights to content you already own that you provide for your website, including text, images, logos, and trademarks. By providing any content to us, you confirm that you own or have properly licensed all necessary rights to use such content and authorise us to incorporate it into your website.
5.2 Website Design
Upon full payment, you receive a licence to use the website design we create. We retain the right to:
- Display the website in our portfolio
- Use non-confidential aspects in promotional materials
- Reuse coding elements
5.3 Third-Party Elements
Websites may include third-party elements such as themes, plugins and images that are incorporated under various licences, including MIT, GPL or commercial licences. These elements remain subject to their original licence terms, and no ownership or specific licence grant is transferred to you beyond the right to use them as part of your completed website.
5.4 The Use of Artificial Intelligence within Our Work
We may use AI tools and technologies in the creation and delivery of our work, in the same way we use any other software or tools. By engaging our services, you acknowledge and agree that AI may be utilised at our discretion in any aspect of the project. We do not guarantee or stipulate whether AI has been used in any specific project deliverable. You further acknowledge that content generated solely by AI may not be eligible for copyright protection in some jurisdictions, and you accept any limitations this may place on intellectual property rights in the final deliverables.
Project Process
6.1 Timeline
Project timelines are estimates only and dependent on prompt client feedback. Significant delays in client communication may affect project completion dates.
6.2 Approval and Completion
- Final approval must be provided in writing; email confirmation is acceptable
- The project is deemed complete upon any of the following events, whichever occurs first: your written approval, your use of the website in a live environment, website launch, failure to provide feedback within seven business days of receiving deliverables, or payment of the final invoice
Limitation of Liability
7.1 Service Warranty
We warrant that services will be performed with reasonable skill and care appropriate to the nature of the services. This limited warranty is exclusive and in lieu of all other warranties. To the fullest extent permitted by law, we exclude all other warranties, guarantees or representations, whether express, implied or statutory, including warranties of satisfactory quality or fitness for a particular purpose.
7.2 Liability Cap
Our total liability shall not exceed the total amount paid for the specific task giving rise to the claim.
7.3 Exclusions
We are not liable for:
- Third-party service interruptions
- Content accuracy
- Loss of profits or data
- Consequential or indirect damages
- Client's failure to comply with data protection laws
- Client's failure to comply with applicable laws, regulations or industry requirements
- Client's failure to implement recommended security measures
- Client's failure to maintain appropriate licences for third-party content or services
- Issues arising from client-directed modifications to the website
- Claims related to content provided or approved by the client
Termination
8.1 Termination Rights
Either party may terminate if:
- The other party breaches these Terms and fails to remedy within 14 days
- By mutual agreement in writing
8.2 Payment on Termination
Upon termination, you must pay for all work completed up to the termination date.
8.3 Data on Termination
Upon termination:
- If the project was completed and paid for in full, we will provide you with a copy of the completed website in a commonly used format
- We will delete any personal data processed on your behalf in accordance with UK GDPR requirements, unless legally required to retain it
General Provisions
9.1 Governing Law
These Terms are governed by the laws of England and Wales.
9.2 Dispute Resolution
Any disputes shall be resolved through good faith negotiation first, then through the courts of England and Wales.
9.3 Force Majeure
Neither party is liable for failure to perform due to events beyond reasonable control.
9.4 Entire Agreement
These Terms, together with any project proposal and Data Processing Addendum, constitute the entire agreement between us.
9.5 Contact Information
Ranch Studiosinfo@ranchstudios.co.uk
Last updated: 1 October 2025